NETMANAGEIT manages the information technology for the entire Town of Clay...their work is of a very high quality. Our computers are up 99.9% of the time...

Paula Caron, Comptroller, Town of Clay

A worry free solution for you 1st level technology support. Our remote help desk will increase your productivity and lower your costs.

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An all-in-one technology package. 24x7 monitoring coupled with state of the art support. We manage your technology, you save money.

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Technology made simple- NetManageIT

Whether you're a small business looking for some guidance and IT support, or a large company looking to supplement your in house IT staff, we work with both, and we have a customizable solution for your needs. The core of our support model is a hands on approach utilizing 24x7 server monitoring, remote support, and detailed reports so you know exactly what's going on with your critical technology.

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What's Help Desk Outsourcing all about anyway?

A philosophy of leanness

We chose a business model based around helping companies outsource their helpdesk needs for a simple reason, because we know that to replicate what we offer in-house would be cost prohibitive and, perhaps more importantly, very time consuming.

More than just an IT call center

Lots of people do help desk. And, we imagine, there are some businesses that will supply their services cheaper than we would. Read this article find out what makes our help desk a unique asset to your business.

One size fits all usually fits nothing

One thing we've learned from providing 1st level IT support over the years is that while a one size fits aproach may work for elastic pants, it doesn't work for support desks. That being said, there are certain best practices. An outside help desk, can go a long way towards streamlining your business. Go here to find out how our help desk process works.

What can Managed Technology offer my business?

A bit about semantics

Managed services is a rather broad term used to describe a lot of things. When we say "managed services" we're referring to an approach to managing business technology that takes a much more active and participatory role in ensuring your computer networks run smoothly. This is in stark opposition to the "Old" way of doing things which waits until something breaks to fix it.

That's nice. Sounds expensive.

You'd think, but most businesses actually save money. And it beats worrying about budget-busting IT breakdowns.

A little about our process:

We're able to offer this affordably because of our managed services process.Why reinvent the wheel when we've haven't just made a wheel, but 4-doors and a motor too. Read more about our IT best practices.