With managed services, we realize the the whole process can be somewhat intangible. With that in mind, we offer detailed reporting and even trend analysis. Our reporting alerts you when we've found a problem, and what actions we're taking to remediate it. With trend analysis, we are able to pinpoint problem areas with recurring failures and address them in greater detail.
Besides, the ultimate goal of technology is to be transparent - empowering you to focus on your business, and not to be a distraction. This is what we strive for with in a well managed IT environment.