Managed IT: Tools

We use a comprehensive suite of security software to protect your computers from hackers, crackers, malware, spyware, trojans, viruses, adware, worms, and other such oddly named, all-around bad things.

Best practices, if we can wax philosophical for a moment, is the culmination of our successes, education, experience, and even some hard knocks we took along the way. It's, not a haphazard kind of thing, but a documented, rigorous approach to technology which puts together the "best" solutions to all the problems your network faces, while still adapting to the unique needs of your business.

Reporting, aside from making great eye-candy or boardroom discussion fodder, are the proof in the pudding behind the managed IT services paradigm. Interested in how many headaches you're being spared by your snazzy new IT package...? Prepared to be amazed.

Remote support, is what makes managed IT services so powerful. We find at least 80% of issues can be resolved remotely, and that saves you time and money, and it's a lot less disruptive to your schedule. And if that's not enough, fixing IT problems remotely is a very green way to do business. Besides, we think it's fun to sit back and watch a computer being magically controlled by some unseen tech.

24x7 server monitoring is the technological foundation for all the great services we offer. Just by installing a small, unobtrusive monitoring client, we can see an amazingly indepth view of your network. 24x7 network monitoring also goes a long way towards cutting IT costs by stopping small problems before they've been allowed to escalate. Monitoring and remote support is like a technological one-two punch, and they go a long way to knocking out downtime and technical headaches for you.

Keeping up with current technology can be like an exercise to see how many obscure acronyms you can recall. So we, paradoxically, made another acronym for you to remember: Chief Technology Officer. The CTO is the human face behind all our slick tools. As our client, you will be assigned your personal CTO who will watch over your technology, answer your questions, give you advise, etc. And we promise, no more acronyms.

We're surprised at how many businesses take a laissez-faire approach towards one of their most irreplaceable assets: their data. Offsite backup takes all the data you want backed up daily, ships it offsite to our multiply redundant and secure repository. In the morning you get an email to let you know everything's safe and sound. Your office burns down? No problem! At least, not for your critical data...

A website is your business's virtual storefront, and it's got the potential to reach customers you never would otherwise. Yet,as a general rule, we find it's the first to be neglected in the daily hustle and bustle. A website can be a prime engine for powering future business growth. We specialize in clean, feature rich designs with a strong emphasis on online visibility (traffic). Because what's the point of your snazzy new site if no one sees it?